GK55 Black screen on boot

livewire98801

Hi.


I have a brand new GK55 running Debian.  After several normal reboots, suddenly it won't boot without intervention.  If I hit F7 to select the boot menu, I can pick my Debian install and it'll boot fine.  My Debian install is the only OS on the box, and it's selected as the default.  If I go itno the BIOS and make changes, and 'save and exit', it'll boot to Debian just fine, but if I reboot it or power it off, it won't boot without hitting F7 and selecting hte default option.

Interestingly, the system seems to be frozen, it won't reboot with ctrl-alt-delete, nor will the numlock light go out when I hit it.  I can tap the power buttton on the case and it'll power off immeditaely, I don't have to hold it like you would expect on a hung boot. Also, the network adapter powers on, as I see link come up on the switch.

Things I've done, to no avail:

Reinstalled Debian (twice)
Manually edited the boot order in UEFI-BIOS config
Manually edited the boot order in Debian with 'efibootmgr'
Deleted all the boot entries in 'efibootmgr' except the Debian install
Reset to user defaults in BIOS config
Reset CMOS with pinhole on case
Deleted the entire EFI filesystem and rebuilt it with 'sudo dpkg-reconfigure grub-efi-amd64'


Current status:

gadget:~$ sudo efibootmgr -v
BootCurrent: 0006
Timeout: 5 seconds
BootOrder: 0006,0007,0008
Boot0006* debian        HD(1,GPT,d009d297-48fd-4831-a7d8-0666c66e8f9e,0x800,0x79800)/File(\EFI\DEBIAN\GRUBX64.EFI)..BO
Boot0007  UEFI: PXE IP4 Realtek PCIe GBE Family Controller        PciRoot(0x0)/Pci(0x13,0x0)/Pci(0x0,0x0)/MAC(7c8334b22ecb,0)/IPv4(0.0.0.00.0.0.0,0,0)..BO
Boot0008  UEFI: PXE IP4 Realtek PCIe GBE Family Controller        PciRoot(0x0)/Pci(0x13,0x1)/Pci(0x0,0x0)/MAC(7c8334b22ec8,0)/IPv4(0.0.0.00.0.0.0,0,0)..BO


If this was a regular desktop, I'd probably just deal with it, but I'm using it as a network appliance running my wireless and remote access to my home network... if my power goes out, this HAS to come back up reliably.  I'm tempted to return it and just clone the SSD on to a new device, but this feels fixable.  

Support-01

You can press the "Delete" key repeatedly to enter the BIOS to check whether the SSD can be recognized when booting.
If the SSD is not recognized, the SSD may be loose or damaged.
And you can remove and cleane the SSD and re-install.