Gemini X45 power-on issues

wiston81 · 发表于 2021-08-20 21:20:17

Good morning,
I have been using the minipc regularly for almost a year, mainly as a media server.
It has been shut down and unused for about two months. Today I tried to turn it back on and it has this behavior:
- by pressing the red button, nothing happens.
- keeping the button pressed, it flashes quickly, when I release it, nothing happens.
- now, by pressing it again, the minipc turns on, stays on for 15/30 seconds, and then turns off.

No signal on HDMI video output: I tried 3 different cables on 2 different monitors.
No signal on USB ports, mouse and keyboard do not turn on.
I tried a second power supply (12 volts), no results.
I tried disconnecting and reconnecting the BIOS battery, nothing.

What else can I do?

beelink · 发表于 2021-08-23 11:56:54

Hello.
You can check whether the electronic components on the motherboard are burned out, if this problem occurs, please contact our after-sales mailbox for maintenance

wiston81 · 发表于 2021-08-23 15:32:09

https://drive.google.com/file/d/ ... jI/view?usp=sharing

im only notice this on wifi module and under the BIOS battery.

It's glue or something else?

Maybe under the motherboard?

wiston81 · 发表于 2021-08-23 21:04:32

I take a picture of the mb (in attach).There "something" over the wifi module and under the bios battery.

Maybe its only dry glue?

wiston81 · 发表于 2021-08-27 16:23:20

beelink replied at 2021-08-23 11:56
Hello.
You can check whether the electronic components on the motherboard are burned out, if this pr ...

What do you advise me to do? Which mail box should I write to?

wiston81 · 发表于 2021-09-22 14:22:48

No response here and no response from tech support. Great.

EmiS · 发表于 2023-03-01 02:52:24

Did you have any answer or solution?
I'm having the same issue with my beelink mini pc s.. It shut down and I opened it to see if there was something wrong and I found this..
I don't know if this is something normal or not

20230228_154230 (1).jpg