Firmware update

beelink

We are very sorry for this incident. Before the firmware was released, we tested that the firmware was normal and released the OTA update. However, we did not anticipate the occurrence of this problem. Now we have found the problem and will solve it immediately.


The following statement is for the machine corresponding to the following Serial number


GTKING: B922 and 922X
GTKINGPRO: 922H


At present, we have found the problem of OTA update, there are a few important points to notify

1. Now users who have successfully refreshed to the latest firmware via USB or SD card, please note that your next firmware update needs to be completed by burning the firmware via USB or SD card instead of OTA, otherwise the black screen will appear next time.


Or you can re-flash the normal 919P0 firmware so that you can update it via OTA in the future
We will release the normal 919P0 firmware before next week


2. For users who have a black screen due to OTA update, please use a USB cable or SD card to burn the previous（GTKING 912P0/GTKING PRO910P0) firmware
If you use the USB cable to burn and the PC cannot recognize the machine, please note that
You need to connect the USB3.0 port of the PC and TV box by USB cable
You need a short USB cable
You can uninstall the tool and install it again
You can change a PC to burn it
The USB cable has a higher burning success rate


3. If it is the USB cable burning firmware and the burning tool progress bar is stuck, please send me a email to tuiguang1@azw-online.com

GTKING B922 912P0 firmware: https://beelink-my.sharepoint.com/:f:/g/personal/firmwareservice_beelink_onmicrosoft_com/EsCqC_F_XV9AiiypHuCoMrMB2Q9CfF8PtsnvWeUdq2RpCg?e=1Pf3rn

GTKING 922X 912P0 firmware: https://beelink-my.sharepoint.com/:f:/g/personal/firmwareservice_beelink_onmicrosoft_com/Epf8DuoSoONGkA8L-tMGMXcB9-DUEMrjY4x1_A23WTOUlA?e=6euF2Y

GTKING PRO 922H 910P0 firmware: https://beelink-my.sharepoint.com/:f:/g/personal/firmwareservice_beelink_onmicrosoft_com/EvT2dmisX0VBgs_uWwF7nxgB0O7CZLoGQmZn-XN4idWonA?e=FVYSyw

Tutorial: https://beelink-my.sharepoint.com/:f:/g/personal/firmwareservice_beelink_onmicrosoft_com/EtIXQZWZnkBHuOQMXZ2zjXsBEi_0nXuzKYOQBlvlllRAZg?e=jxtFZp


Sorry for the inconvenience caused

06bozkurt

Dear admin, all the links in the forum are gone, won't you bring a solution to this?

silversid19

06bozkurt replied at 2022-04-02 06:40
Dear admin, all the links in the forum are gone, won't you bring a solution to this?

Look at the post date.

06bozkurt

silversid19 replied at 2022-04-02 16:15
Look at the post date.

The date of the opened topic is important, these are the software that are required for the devices and should be in the archive up to date, but unfortunately, no software link is working in the support.