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Factory reset without knowing password windows 10

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发表于 2021-03-13 23:40:57 来自手机 | 显示全部楼层 |阅读模式
Hi people,

I need some help. We work and sell windows computers, especially the beelink bt3 pro. But after the latest update, some things changed due to the factory reset. We have some clients who return computers with an account and password on it.

Before, we could hold SHIFT and click on restart to come in the uefi and do a factory reset there. Now its asking to re install windows through the cloud or through a device.

My question in 2021 is now: how can i do a factory reset on windows 10 without using the password of an account? And after the reset we want the account to be removed so the computer can be started as new. We also don't want to have the drivers removed. With a usb clean install the drivers will be removed and this is a lot lf work.

I hope somebody can help me out because microsoft made some changes due to the factory reset.

Kind regards,
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发表于 2021-03-15 09:27:13 | 显示全部楼层
So do you need a new system?
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发表于 2023-01-10 17:22:17 | 显示全部楼层
beelink replied at 2021-03-15 09:27
So do you need a new system?

Hi
Yes I need a new one with drivers bundled please. The following link not work https://www.bee-link.com/cms/support/driverhardware

Best regards.
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发表于 2024-09-22 04:18:08 | 显示全部楼层
how do you get past 'forgot password' pls why doesn't it send an email to password reset??
thanks
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