bluetooth problem

carl · 发表于 2021-02-26 20:01:56

Hello, I have the Gt King Pro Wifi 6 6B9HH1 model with 914PO_WOL as standard, with only 1 week, but the bluetooth does not pair with devices, nor with the sony android tv, with RI4 control, with nothing, they do not work, and with other tvbox If they worked, I don't know if it's from the firmware or what it could be, a greeting and see if you can help me

BaldEagle · 发表于 2021-02-27 13:18:00

Try pairing a bluetooth device with it 'literally' sitting right beside the beelink box.
IF that then works, but looses connections a few feet apart, then you might have one of the boxes that got assembled with wifi and bluetooth antenna wires reversed inside the box. ( check for posts on this in the forums)

Also, if you have any accessorie 'dongles' attatched to the box such as wireless keyboards, other remotes etc... try removing them and see if it improves. IF so then put those dongles on an external usb hub / usb extender cable as far from the beelink as possible because its well known they interfere with signals.

Lastly, IF at all possible, DONT connect your box over wifi ( especially wifi 6.. instead use direct ethernet cable connect because wifi, USB2, USB3, and bluetooth all have been known to interfere with each other.

Should all of these 'tests' fail, then i would just return / replace it.

Good luck ;)

carl · 发表于 2021-02-27 16:22:41

Thanks, the wifi works well and has a lot of coverage, and the bluetooth is that it did not link, because after messing around, I did not want to touch any firmware etc, because it is very new, they have been paired when I entered developer mode giving it 4 times and In a bluetooth option, I have to see it in front and I'm not there right now, by default it says 1.4, it was 1.2, 1.3, 1.4 and 1.5, I put 1.5 and it did not work, I put it in 1.3, and the smart remote sony android tv started working.
I tried with buetooth programs and nothing, in the end I left one just for convenience, tomorrow morning (in Spain), I look at it and put the program that I have installed and I put everything I have done to make it work, in case someone can help you, greetings and thank you very much

jabi20 · 发表于 2021-03-03 23:37:29

I got the same problem. Bluetooth don't want to connect.

beelink · 发表于 2021-03-04 10:35:38

carl replied at 2021-02-27 16:22
Thanks, the wifi works well and has a lot of coverage, and the bluetooth is that it did not link, be ...

Sorry for not replying in time

Please try to update the firmware and check if it can woik
Firmware link:https://beelink-my.sharepoint.co ... CvkkVzkntA?e=CC42bP

Tutorial link:https://beelink-my.sharepoint.co ... kM3j6vVwUQ?e=ipUvJX

beelink · 发表于 2021-03-04 10:36:37

jabi20 replied at 2021-03-03 23:37
I got the same problem. Bluetooth don't want to connect.

Could you tell me your series number?

Eugene152 · 发表于 2021-03-05 20:45:27

Edited by Eugene152 at 2021-03-05 20:50

I got the same problem
box see the devices but not connecting to their
my box serial number is 6b9hh1dh40221

carl · 发表于 2021-03-06 01:12:55

Well, I was going to update because it seemed that it was going well and they are still the same, but when updating OTA, UPDATE & BACKUP does not appear, only UPDATE, and no options appear, and if I put it with an SD as it says in the tutorial that Beelink put ( through the hole) and this appears:

E:unable to open/sdcard/galilei-ota-eng.member2.zip:NO SUCH FILE OR DIRECTORY
E:FAILED TO MAP FILE
INSTALLATION ABORTED.

Come on, it won't let me update in any way with the links that you put Beelink, but apart from the UPDATE & BACKUP and its options they don't appear to me

carl · 发表于 2021-03-06 01:13:31

Well, I was going to update because it seemed that it was going well and they are still the same, but when updating OTA, UPDATE & BACKUP does not appear, only UPDATE, and no options appear, and if I put it with an SD as it says in the tutorial that Beelink put ( through the hole) and this appears:

E:unable to open/sdcard/galilei-ota-eng.member2.zip:NO SUCH FILE OR DIRECTORY
E:FAILED TO MAP FILE
INSTALLATION ABORTED.

Come on, it won't let me update in any way with the links that you put Beelink, but apart from the UPDATE & BACKUP and its options they don't appear to me

beelink · 发表于 2021-03-08 09:05:09

Eugene152 replied at 2021-03-05 20:45
I got the same problem
box see the devices but not connecting to their
my box serial number is 6b9hh ...

Please try to flash the firmware to check if it can work
Firmware link：https://beelink-my.sharepoint.co ... CvkkVzkntA?e=CC42bP

Tutorial link：https://beelink-my.sharepoint.co ... kM3j6vVwUQ?e=ipUvJX