12Next
Return to list New
View: 4403|Reply: 15

Another Sound Problem

[Copy link]

14

Threads

62

Posts

564

Credits

Senior Member

Rank: 4

Credits
564
Post time 2020-09-04 06:44:04 From the mobile phone | Show all posts |Read mode
Along with others here, before update, sound to TV via HDMI & also 3.5mm. jack, now only 1 or the other.
My wife has hearing problems so uses a bone-conducting headset which I connected via a Blu-Tooth transmitter connected to the jack. Now doesn't work.
Similar problem if I use the on board Blu-Tooth, if on, sound to TV is off.
Reply

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12735
Post time 2020-09-04 16:05:49 | Show all posts
Sorry, we are currently repairing this problem. It is expected that the next version can be resolved. You can temporarily return to the previous version to solve this problem. Please provide me with your SN code
Reply Support Not support

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12735
Post time 2020-09-04 16:39:19 | Show all posts
Is there any user who has the problem that SPDIF and HDMI cannot be used at the same time? I hope anyone who has this problem can tell me your SN code. I need to do some tests.
Reply Support Not support

Use magic Report

0

Threads

26

Posts

134

Credits

Member

Rank: 2

Credits
134
Post time 2020-09-04 21:14:27 | Show all posts
Hello

I have the same problem.

Model:        GT-king Pro
Sn:        SA9HH0FG20295

Best Regards

F.Sevilha
Reply Support Not support

Use magic Report

0

Threads

1

Posts

52

Credits

Member

Rank: 2

Credits
52
Post time 2020-09-04 23:12:33 | Show all posts
Edited by Kilerim at 2020-09-04 23:34

GT-King (black) with the S/N: B922 no sound anymore via 3.5mm stereo jack after the latest firmware update!
Reply Support Not support

Use magic Report

14

Threads

62

Posts

564

Credits

Senior Member

Rank: 4

Credits
564
 Author| Post time 2020-09-05 16:48:53 From the mobile phone | Show all posts
Mine is the same - B922. As a short term work-around until you clever lot (hopefully) come up with a remedy - an HDMI to HDMI + 3.5mm. Jack, SPDIF & L/R RCI box from eBay.
Reply Support Not support

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12735
Post time 2020-09-07 10:58:48 | Show all posts
FSevilha replied at 2020-09-04 21:14
Hello

I have the same problem.

Sorry, does this problem also occur in GTKING PRO?
Can you tell me in detail?
Reply Support Not support

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12735
Post time 2020-09-07 11:14:45 | Show all posts
Kilerim replied at 2020-09-04 23:12
GT-King (black) with the S/N: B922 no sound anymore via 3.5mm stereo jack after the latest firmware  ...

Thanks for your feedback, we will test
Reply Support Not support

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12735
Post time 2020-09-07 11:14:53 | Show all posts
Wile replied at 2020-09-05 16:48
Mine is the same - B922. As a short term work-around until you clever lot (hopefully) come up with a ...

Thanks for your feedback, we will test
Reply Support Not support

Use magic Report

3

Threads

14

Posts

57

Credits

Member

Rank: 2

Credits
57
Post time 2020-09-09 06:38:46 | Show all posts
Hvae you tried the new OTA Firmware 913P0 it adds an extra feature in the audio?
Reply Support Not support

Use magic Report

12Next
Return to list New
You have to log in before you can reply Login | Sign up

Points Rules

Quick Reply To Top Return to the list