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Speedtest.net is capped when using GT King

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Post time 2020-08-16 23:17:16 | Show all posts |Read mode
Edited by wombat at 2020-08-17 00:02

Hi,

I was pulling my hair out trying to work out why my the Ookla speedtest.net app on my GT King was capped at a tiny 5Mbits/s. I changed the ethernet cable and still no luck. Then, I tested another spare ($10!) Android box and no issue! The correct speed for my connection was shown (70Mbits/s).

Bee-link, why would Ethernet connections not show their true speed on the speedtest.net app? This is an easy to reproduce issue.

I am also now worried that my GT King is not giving me the correct speeds.
I have all firmware OTA updates, the last was 5th August.

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Post time 2020-08-17 10:34:54 | Show all posts
Does this issue start after the OTA update? Or is it always the case, if the results of testing on other test software are the same?
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 Author| Post time 2020-08-17 14:04:57 | Show all posts
Edited by wombat at 2020-08-17 14:08
beelink replied at 2020-08-17 10:34
Does this issue start after the OTA update? Or is it always the case, if the results of testing on o ...

The latest OTA update did not cause the issue since it was showing the wrong internet speed previously (but I can't tell you how far back it went).

What other software can I use to test? My ISP tells me to use Ookla Speed Test app on Android. My PC says the correct number (ethernet), as do my iPads (over wifi). My connection to the GT king is via Ethernet btw and I have a static IP address also.

The issue is this - another (dirt cheap) Android box shows the correct value when using Ookla speed test. Why? The values are clearly wrong.


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Post time 2020-08-17 15:32:22 | Show all posts
wombat replied at 2020-08-17 14:04
The latest OTA update did not cause the issue since it was showing the wrong internet speed previou ...

Sorry for affecting your use,I will let the technical staff test your situation, please wait
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 Author| Post time 2020-08-18 01:56:25 | Show all posts
Hi, the issue has resolved itself. Speedtest now shows correct speeds. Don't ask me why one device was ok and this was not, but it has resolved itself. Thank you - I will test and update in a week.
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