Google Play Video, Netflix and Prime Video Not work

Gian071 · Post time 2020-04-17 00:29:26

It’s about a week that I’m not able touse “google play film”, “Netflix" and "PrimeVideo" on my GT1Ultimate device!
The machine it’s running Android7.1.2 kernel 314.29 build 709N1
For “Google Play Video” the problemsoccurs when I try to view a movie that I rent (I didn’t try to buy one) the appshow the messagge to try again later!!!!
For Netflix the app show me a messaggethat it’s impossible to connect to the service (-100) but the device it'scorrectly connected to internet.
For Prime video the problem occurs when Itry to view a video (few mounths ago there was the same error but it was fixedwith an update of the app but now with the lasted update of the app it'sreturn)!!
All the app are updated!
I need to know how to fix these problemsbecase now the device it's unusable!!!

Rabba · Post time 2020-04-17 06:43:03

Hi same problems:
NETFLIX UI-800-3 (307006)
PRIME: General error

Please fix soon as possible is not the best moment to stay with no tv

beelink · Post time 2020-04-17 10:59:16

Rabba replied at 2020-04-17 06:43
Hi same problems:
NETFLIX UI-800-3 (307006)
PRIME: General error

Netflix error code UI-800-3
Usually, this UI-800-3 error code appears when you are streaming through a TV or console and the device you are using cannot establish a connection to the Netflix server.

You just need to log out and log in to your Netflix account again, and then check if it works. If not, please continue troubleshooting below.

Log out of Netflix, and then restart TV BOX. If streaming still fails, go to step 2
1. Restart the router or connect the smart TV directly to the modem
2. Restore network settings to default
3. Retry Netflix

beelink · Post time 2020-04-17 11:00:21

Netflix error 100
This error is usually caused by a bad connection or outdated software.
All you can do is simply make sure you have a stable internet connection.

Rabba · Post time 2020-04-17 15:27:38

Internet connection is ok.
Youtube and other applications works properly

NETFLIX UI-800-3 (307006) mens "an hardware preblem" pls double check from Netflix web site

Gian071 · Post time 2020-04-17 16:25:04

Goodmorning,
For Netflix the app it's updated and the connection it's good!
But more over, and for me more interesting it's about Google Play Video !!! and in second for PrimeVideo!!!!
All the apps are updated
thanks

beelink · Post time 2020-04-17 17:27:17

Please install the Netflix APP and PrimeVideo APP in the APPmarket, install the APP in Google play, some apps are not adapted

Gian071 · Post time 2020-04-17 18:45:30

AS I sad I already did it !! But, if you say, I'll try to unistall and reinstall again every app!
Where's anything else that I can do??

Gian071 · Post time 2020-04-17 18:49:18

My firmware it's updated?? (The machine it’s running Android7.1.2 kernel 314.29 build 709N1) there's an update that I can do?

Rabba · Post time 2020-04-17 23:16:14

Any news ?