A Problem with buttons, please solve

DrHatem · Post time 2018-12-17 00:00:40

I have a problem with buttons, especially OK or Yes buttons. For some reason the right side (right half) of these buttons is not active (not clickable) while the left half is ok.
I have the latest firmware update
Please solve this annoying problem
Thank you
HS

DrHatem · Post time 2018-12-18 04:08:14

The problem is not happening with the remote control (I got the one without Air mouse)
The problem is happening with:
1- a Logitech wired mouse
2- a Favormate Air mouse and key board
3- a Rii imitation touch-pad and keyboard
Please fix this problem
Thank you

beelink · Post time 2018-12-17 09:19:04

hi friend
This problem may be due to problems with the remote control itself, please contact the seller to replace the remote control.

best regards

Bafaka · Post time 2018-12-18 16:07:04

Hi
I have the same problem with on/off button (not active)
Thank you

Bogdan074 · Post time 2018-12-18 17:03:37

The on / off button on the original remote goes without that USB adapter, so another remote does not mege

Bafaka · Post time 2018-12-18 18:41:15

Bogdan074 replied at 2018-12-18 17:03
The on / off button on the original remote goes without that USB adapter, so another remote does not ...

OK Thank you

DrHatem · Post time 2018-12-21 05:56:30

Again, the problem is NOT happening with the remote control (I got the one without Air mouse)

The problem is happening with:
1- a Logitech wired mouse
2- a Favormate Air mouse and key board
3- a Rii imitation touch-pad and keyboard
Please fix this problem
Thank you

DrHatem · Post time 2019-01-04 06:58:02

This problem has not been solved till now

viktor250154 · Post time 2019-01-05 02:16:58

1. Слабый IR канал, включить TV box c расстояния больше 2 метров не удается. 2. После сброса настроек до заводских перестала работать функция "голосовой поиск". 3. После загрузки TV box перестал подавать сигнал готовности к работе. 4. Местоположение не определяется, невозможно внести город даже вручную. S/N 95X2RBNF80011 4G. Сборка 111NO.

DrHatem · Post time 2019-02-08 21:06:08

This problem has not been solved till now