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audio is stopping working in few minutes of play

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Post time 2018-11-19 14:43:54 | Show all posts |Read mode
Hi,
I have bought GT1 ultimate few weeks ago, it was working fine till yesterday but now I am experiencing a issue with audio while playing a video.
When a video is playing irrespective online or from PAN drive  , the audio stop working after few minutes . if you reopen the video file or revisit the youtube/onlineVideo it start working again but after few minutes the audio again stop working. no matter what setting you do it kept of behaving in the same way. I have tried chaining sound setting,replacing HDMI cable, replacing HDMI port etc. no luck in resolving the issue.
if you unplug and replug the HDMI cable audio start working but after few minutes it again stopped and keep on going with the same isssue.
Pls help is anyone having same issue.
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Post time 2018-11-20 14:51:26 | Show all posts
Hello
Generally, this is not the case, so we can't judge the reason. Can we provide more detailed video or picture information?

best regards
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