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USB problem and external hard disk drive

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Post time 2018-11-03 03:17:40 | Show all posts |Read mode
Hello.
I apologize in advance for my approximate English.
When I connect an external hard disk or USB flash drive, I view the directories and subdirectories but I get an "error" message Directory empty any file.

What to do about it?
A big thank you for your help
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Post time 2018-11-03 12:50:12 | Show all posts
Hi
There may be an error in formatting the disc. In this case, we need to format the USB flash drive (make sure there is no important data in the USB flash drive), but do not select the quick format option. Please restore the default settings of the USB flash drive before formatting.

best regards
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 Author| Post time 2018-11-05 23:31:55 | Show all posts
Great, thank you very much for your answer.
I'll do a test and inform you

Does a 128 GB USB3 flash drive work on this device?
Are there any limitations in storage capacity for USB sticks or hard disks?

Thank you.
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Post time 2018-11-06 10:40:42 | Show all posts
Justilinium replied at 2018-11-05 23:31
Great, thank you very much for your answer.
I'll do a test and inform you

hi
In theory, it can support up to 4TB external hard disk, but it needs an independent power supply. We have tested 2TB external hard disk and can use it normally.

best regards
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