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GT partial screen view

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Post time 2017-07-26 14:30:19 | Show all posts |Read mode
Hi,
Everything seems to be working normally, I can playback movies etc etc. Then when I download a VPN from playstore, it all goes fine, but when I try to open it to use / set up, I can only see a thin line down the middle of the screen and the rest is black. This means I cannot go through the setup process as I can't see what I'm selecting etc. I've tried 3 VPN's and it's always the same problem but everything else seems to be functioning ok.
Thanks in advance for any help!!
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Post time 2017-07-26 19:29:53 | Show all posts
What edition of the box? Standard, Ultimate? What firmware version you have installed?
Beelink GT1 Mini (95X2) w/CoreELEC & Android 9 (Pie)
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Post time 2017-07-26 21:05:30 | Show all posts
The same issue.
GT1 Ultimate Android 7.1.2  Build 703NO
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 Author| Post time 2017-07-27 03:44:24 | Show all posts
I have Ultimate on Android 7.1.1 / Build no. 702NO
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 Author| Post time 2017-07-29 15:16:54 From the mobile phone | Show all posts
Can anyone help?
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