SER7 graphics drivers install error!!

hip0083

Hi guys~


I just got New SER7 7840HS and then Installed SSD 1T(SK Hynix) , RAM 32G(Samsung), Windows 11 pro
However, an error occurs while installing the graphics card driver.

Error 186

It feels like there is no graphics chipset.
Can someone please tell me how to fix this?     

Thank you!!

tuiguang4

HI, there
Please email us here ，we will send you the graphic card drivers .
PC after-sales service support:
Support-PC@bee-link.com

Please try some solutions here : 
1. CLR CMOS
First, please unplug the power supply and HDMI cable. 
Secondly, Please hit the "CLR CMOS" button for about 10 seconds.
Ten minutes later, plug the power supply and HDMI cable, turn on the PC again, 
once turn on the PC,  you will need more than one minute to wait for the PC to enter the system.
See if it works.  Please try few more times.

2.Go to the windows terminal (admin) >  type in : sfc /scannow > then wait until finished.   

hip0083

tuiguang4 replied at 2024-04-26 16:26
HI, there
Please email us here ，we will send you the graphic card drivers .
PC after-sales service  ...

Thank you!!!  I solved the problem with your help.

The graphics driver downloaded from the Bee-link website seems to be the problem.

I solved it with the latest driver from AMD's website.

tuiguang7

hello, glad to hear that, Have a nice day!