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U59 pro does not boot after reboot

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Post time 2023-12-10 15:20:44 | Show all posts |Read mode
Hi, I have the following issue with my u59 pro:
It does not boot after reboot or after power failure.
Power button light turns on, fan start to work louder than usual, but beelink is stuck and does not boot even to bios screen.

I tried to detach all usb devices nothing helps.
The only unreliable solution i found is to unplug power and wait for some time (20-30 minutes), and then if you are happy enough it may boot normally. But it does not work every time. And sometimes you need a lot of such cycles to get u59 pro booting.
I tried to clear cmos using reset button - no help.
When u59 pro boots normally fan behaves this way: maximum sound for few seconds after power on and then it becomes quire
When u59 pro fails to boot fan bahaves differently: maximum sound all the time after power on.
Any solution to this problem?
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Post time 2023-12-11 18:01:55 | Show all posts
Can you contact our email address?support-pc@bee-link.com Provide your purchase record and the SN code of the machine, and we will provide you with a solution. If it does not work, we will replace it with a new machine.
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 Author| Post time 2023-12-17 14:25:53 | Show all posts
tuiguang11@azw- replied at 2023-12-11 18:01
Can you contact our email address? Provide your purchase record and the SN code of the machine, and  ...

Thanks, I sent email to you
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Post time 2024-04-17 19:41:16 | Show all posts
tuiguang11@azw- replied at 2023-12-11 18:01
Can you contact our email address? Provide your purchase record and the SN code of the machine, and  ...

Unfortunately, I also have the power on issue.
I just sent an e-mail to support-pc@bee-link.com
I hope we'll find a solution
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Post time 2024-04-19 18:14:26 | Show all posts
Denys replied at 2024-04-17 19:41
Unfortunately, I also have the power on issue.
I just sent an e-mail to  
I hope we'll find a solu ...

okey, we will provide you with a solution
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