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Sei8 i5 8279U Windows 11 sound issue

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Post time 2021-12-31 05:57:06 | Show all posts |Read mode
Hello,

I'm currently in the process of preparing and deploying a total of 19 of your Sei8 i5-8279U Mini PCs (purchased from Amazon) to remote locations throughout my enterprise. I will be imaging all of the devices with Windows 11. Later on in 2021, we will be deploying more of these devices to our main office, as well. We already have licensing on Windows 11 so are good there.

Everything appears to be in order after imaging the devices, except in Device Manager I am seeing an issue with "Multimedia Audio Controller" showing up under "Other Devices." Windows 11 is showing NO audio output devices, even with speakers/headphones plugged into the available 3.5" aux port.

I installed all of the drivers listed on the Bee-link Support site for this device and have updated the device via Windows Update.

Any guidance or acknowledgment that the issue is being addressed would be appreciated. We are very excited about replacing huge, bulky workstations in our Program Area and main offices with these nifty little devices!

Yours truly,

Mark Bell
IT Manager
Journeys in Community Living
Murfreesboro, TN USA
www.journeystn.org

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Post time 2022-01-07 19:57:12 | Show all posts
I have the same problem, there is a driver download a this address http://support.bee-link.com/drives.html?id=98 which says to fix the audio bug, but the link is broken.
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 Author| Post time 2022-01-12 05:57:01 | Show all posts
Confirmed what @ceruttingino wrote above. The link for the driver is broken. @beelink: Can  you fix?
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Post time 6 day(s) ago | Show all posts
When you attempt to hit that site, you get this error

The webpage at https://beelink-my.sharepoint.co ... g4HIGma99Q?e=f3suYn might be temporarily down or it may have moved permanently to a new web address.
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Post time Yesterday 10:14 | Show all posts
This was the case for me on a clean install of Win 11.   Fortunately, I pulled the ssd that came with it and replaced with a different blank drive.  Fortunately because the drivers to fix this issue were on the original drive at c:\drivers.  Still, they should fix that link for those that copy over the original drive.
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