GKmini no sound from headphone jack

Digerati · Post time 2021-09-05 05:19:22

I'm not getting any sound from the headphone jacks into headphones on my GKmini. HDMI sound works just fine, but I can't hear anything when I switch it over to Intel Smart Sound Technology.

beelink · Post time 2021-09-07 12:01:51

Hello, please check if the correct audio output port is selected and if the driver is installed

Digerati · Post time 2021-10-10 05:56:12

Hello, the correct audio output port was selected, and the driver was installed. I was able to resolve this issue by setting up an external USB audio adaptor which works. Something else is wrong.

beelink · Post time 2021-11-03 15:49:39

Digerati replied at 2021-10-10 05:56
Hello, the correct audio output port was selected, and the driver was installed. I was able to reso ...

Hello.
If you choose the correct audio output source and the driver is installed properly, then you can try to uninstall and reinstall the driver, if it still doesn't solve the problem, please contact the seller for replacement or contact our after-sales email, our after-sales staff will try their best to solve your problem.