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4K @ 60hz not working

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Post time 2021-06-02 01:02:50 | Show all posts |Read mode
I have a SEi8 i5-8259U+16G/512GB. The description page says the HDMI ports can do 4K@60HZ but I can only get 30HZ so it seems they're only HDMI 1.4?

Anyway, I tried instead to use the USB-C port with a USBC->HDMI cable but it doesn't output video. I tested the cable on another computer and it works so I know the cable is fine. Is there an option in the BIOS somewhere to enable it?

What can I do to get 4K@60hz working?

Thanks
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Post time 2021-06-02 15:20:44 | Show all posts
Hi there

Could you tell me which description page you see?

The HDMI PORT Can support 4K@30Hz
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 Author| Post time 2021-06-02 20:14:54 | Show all posts
Ah, it's only in the title not in the product description on the Amazon page. I thought it said it lower down too.
https://www.amazon.com/Beelink-G ... uter/dp/B08XKFB8SJ/

Does the USB-C port on it support video?
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Post time 2021-06-03 13:59:47 | Show all posts
probeh replied at 2021-06-02 20:14
Ah, it's only in the title not in the product description on the Amazon page. I thought it said it l ...

Hi there

Sorry ,it can not support the video output
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 Author| Post time 2021-06-03 20:25:55 | Show all posts
beelink replied at 2021-06-03 13:59
Hi there

Sorry ,it can not support the video output

I see the Amazon listing is updated now... but the image still says TYPE-C 4K DISPLAY

It is only GTI10 or SEI10 that actually support 4k@60?
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Post time 2021-11-03 15:10:47 | Show all posts
probeh replied at 2021-06-03 20:25
I see the Amazon listing is updated now... but the image still says TYPE-C 4K DISPLAY

It is only  ...

Hi, dear
Currently 10100U CPU does not support 4K60hz, if you want to implement 4K60hz, you can check SER or GTR, which can support 4K60hz.
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Post time 2022-01-09 08:23:19 | Show all posts
Edited by skinlab133 at 2022-01-09 09:54

Hi, does the SEi8 i3-8109U not support 4k@60hz either?
Thanks
edit: It does not.
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