Ethernet not working

preseq · Post time 2021-04-27 22:22:20

My GT-king WiFi6 version. Ethernet is not working. Please advise.

beelink · Post time 2021-04-28 11:46:57

Sorry for not replying in time
Could you elaborate the problem in detail?
When did you buy the machine?
Does this problem occur suddenly?
Can you connect the intetnet?
Is the machine unable to connect to wifi or cannot search for signals?

What is your Serial number？

preseq · Post time 2021-05-03 12:02:49

The machine is new.

preseq · Post time 2021-05-03 12:04:26

There is not internet when I connect the RJ45 ethernet. WiFi is working.

preseq · Post time 2021-05-03 12:04:58

6B9XH1DF60286

beelink · Post time 2021-05-06 15:48:27

preseq replied at 2021-05-03 12:04
6B9XH1DF60286

Sorry for not replying in time due to the Labour Day Holiday

please contact with the seller to check if you can replace it