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Remote control does not work

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Post time 2020-12-10 17:55:55 | Show all posts |Read mode
Hi, a few days ago the remote control of my GT King (B922) stopped working. I change the batteries but it still doesn't work.
I use the remote control exclusively to turn the TV box on and off, so only the power button. Now it won't turn on and won't turn off, I have to unplug and reconnect the power
What could be the problem? Is it possible to pair the remote control? Is there any way to understand what is causing it?
Can it be turned on with the GT1 Ultimate remote control?

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Post time 2020-12-11 06:28:13 | Show all posts
From the manual
Screenshot_20201210-172343.png
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 Author| Post time 2020-12-11 17:36:34 From the mobile phone | Show all posts
Thank you very much.
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Post time 2022-01-07 07:07:17 | Show all posts
Edited by Diavolo at 2022-01-07 07:08

Hello, I did the step by step but without success.
I changed the batteries. I changed the receiver's usb port and nothing. Any tips?

I have the same model GT  King S-922

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