Author: matt

bluetooth issues

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Post time 2021-03-13 03:48:50 | Show all posts
Edited by Donut at 2021-03-13 03:53

My GTR doesn't have a 2.5 inch hard drive in it and it has bluetooth range problems. I only have two m.2 drives in it.
You started to discuss this in the thread: http://forum.bee-link.com/forum. ... &extra=page%3D1

Bluetooth has always been kind of crappy, I hardwire everything to my GTR.

Could Beelink let us know where the bluetooth antenna is located on the GTR?
GTR 3550H + 2x16 GB Crucial DDR4-2666 + Samsung 960Pro 512GB NVMe M.2 + WD Blue 1TB SATA M.2
GT-King
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Post time 2021-03-13 11:43:19 | Show all posts
Donut replied at 2021-03-13 03:48
My GTR doesn't have a 2.5 inch hard drive in it and it has bluetooth range problems. I only have two ...

Please note that if you swap the position of the line and cause damage to the machine, it may affect the warranty. I suggest you contact the seller to check if it can be replaced first

bluetooth.png
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Post time 2021-03-13 11:59:04 | Show all posts
Donut replied at 2021-03-13 03:48
My GTR doesn't have a 2.5 inch hard drive in it and it has bluetooth range problems. I only have two ...

Please check if there is such a silver strap on your machine

strap.png
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 Author| Post time 2021-03-16 12:34:19 | Show all posts
i have no intention of pulling my system apart on a wild goose chase. I would imagine you have plenty of systems to test these issues with.  use your own test machines and let me know or better yet send me an external bluetooth dongle as clearly there is a design fault.

Thanks
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Post time 2021-03-16 23:21:48 | Show all posts
Bluetooth works for me without problems
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Post time 2021-03-17 13:53:40 | Show all posts
matt replied at 2021-03-16 12:34
i have no intention of pulling my system apart on a wild goose chase. I would imagine you have plent ...

Since the Bluetooth of our machine is normal, it is difficult for us to test your problem. I suggest you contact the seller to replace it
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Post time 2021-03-20 21:11:44 | Show all posts
I'll open mine up and investigate and try to take good pictures. Judging by your pictures, it looks like the bluetooth antenna is stuck (adhesive) to the underside of the lid. Maybe I have to aim the GTR to get good bluetooth range.

I mean, bluetooth works and it works good within 15 feet of the device, but after that, there are issues.

The wifi seems to work very good (with my limited testing).
GTR 3550H + 2x16 GB Crucial DDR4-2666 + Samsung 960Pro 512GB NVMe M.2 + WD Blue 1TB SATA M.2
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Post time 2021-04-13 05:54:19 | Show all posts
I confirm, wifi works very well, the bluetooth, very poor, a few meters loses the connection.
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Post time 2021-04-13 15:05:10 | Show all posts
congedo replied at 2021-04-13 05:54
I confirm, wifi works very well, the bluetooth, very poor, a few meters loses the connection.

Hi there
Could you provide us with a picture of your machine bottom?We need to check the information
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Post time 2021-04-13 16:44:07 | Show all posts
Bluetooth works fine for me. I only use it with the keyboard and zero problems. Anyway, note that this computer bluetooth is not for long distances, if not to use products in the same room as the computer, mice, keyboards, headphones and little else, it is not used for anything else, and of course it does not have for long distances.
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