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error remote control not work

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Post time 2020-10-30 02:26:15 | Show all posts |Read mode
hi everyone today I got the Beelink GS-King X. the remote control doesn't work. I put the batteries and the dongle but it doesn't work. is there any particular procedure to do to synchronize it? thank you
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Post time 2020-11-02 15:19:16 | Show all posts
If your remote control cannot be used, please confirm whether the battery is installed and the USB dongle in the battery compartment is inserted into the OTG port. The above operations are all performed normally. Please check the picture and re-pair the USB dongle with the remote control
Remote control.jpg
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Post time 7 day(s) ago | Show all posts
beelink replied at 2020-11-02 15:19
If your remote control cannot be used, please confirm whether the battery is installed and the USB d ...

is this blutooth or ir?
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Post time 6 day(s) ago | Show all posts
leo5111 replied at 2021-11-25 09:21
is this blutooth or ir?

Hello.
This is the 2.4G remote control, we subsequently replaced it with a Bluetooth remote control, but the operation is the same
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