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Microphone issue when connecting a Logitech WebCam

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Post time 2020-03-04 22:25:51 | Show all posts |Read mode
Hi!,

We tried to connect several Logitech WebCam with microphone (USB).
The Camera works and is recognised. However, the microphone does not work.
It is seen by the Android system but when we use it on GT-King Pro, the sound that is recorded is garbage.

It looks like there is some sound driver configuration issue.

We tried with:
- Logitech MeetUp Speakerphone
- Logitech C920 HD Pro

We also tested these web cam on Linux where they are working very well.

Is there any specific configuration that we must have to make the microphone work on GT-King Pro?

Thanks
Stephane
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Post time 2020-03-05 18:45:39 | Show all posts
Because there is only one microphone in the voice remote control, you can only use the mouse instead of the remote control, and then use the microphone
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Post time 2020-03-17 07:14:27 | Show all posts
Hi
I experience the very same issue with two different Logitech webcams. I have tried using a mouse instead of the remote control but it does not help.
P.
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Post time 2020-04-10 00:02:16 From the mobile phone | Show all posts
Edited by Luccasforza at 2020-04-10 05:32

I have exactly the same problem but with a Creative cam: trying to videoconferencing using Skype, Zoom or WhatsApp, the image works well, but the sound is only noise. The cam work perfectly at other devices (tablet, PC...).
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Post time 2020-04-28 23:14:11 | Show all posts
I have exactly the same problem with my logitech C920 HD Pro. I have tried videoconferencing using Skype, google meet and zoom, the image works well, but the sound is like a distorted noise. Need some help to solve this issue.
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Post time 2020-04-29 15:31:12 | Show all posts
RMAS27BL replied at 2020-04-28 23:14
I have exactly the same problem with my logitech C920 HD Pro. I have tried videoconferencing using S ...

Hello,we tested a Logitech camera that can use the microphone normally. Is your firmware the latest version 909P0? Does the noise contain a clear voice? Or just a messy sound
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Post time 2020-09-18 19:36:11 | Show all posts
guys is this issue resolved ?
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Post time 2020-09-19 11:14:12 | Show all posts
ilu213 replied at 2020-09-18 19:36
guys is this issue resolved ?

Do you have the same problem? Have you updated the latest firmware
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