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Power button not responding right away

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Post time 2018-05-19 23:31:54 | Show all posts |Read mode
Edited by jjcroes at 2018-05-19 23:33

I am having an issue with a M1/8GB unit i recently purchased.
Whenever i shut it down  the power button will not respond when i try to turn it back on. I have to unplug the power cable and after plugging it back in it will respond and turn on the unit. What can i do to fix this? could it be some BIOS configuration?
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Post time 2018-05-22 10:22:36 | Show all posts

hi,friend
Thank you for your feedback
Please send an e-mail message to Beelink Service
Email: beelinkservice@bee-link.com

best regards
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Post time 2020-05-27 23:03:40 | Show all posts
Edited by mElt at 2020-05-27 23:10

Hi there,

I encountered the same issue last year, and also sent a mail to Beelink support (on 2 April 2019).

After sending a video requested by the support to show up the problem, the answer in return was:

"
I just tested with the same machine, and it started up normally three times.

Please try to find Reset on the right side of the LAN port.

In the case of power on, long press Reset for more than five seconds to Reset the machine.
"

I tried the procedure multiple times, but nothing changed.

Finally, more than a year later, I found that the issue was coming from the battery (when unplugging the power cord, BIOS time was RESET, which generaly indicate a battery problem).

I replaced it, and now I can back use the power button, and the wake on LAN as well which was not longer working either.

May be this post will help futur users... :)
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